Privacy Policy

Effective Date: January 1, 2026

Overview

If We Die We Die Co LLC ("IWDWD Co," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard information you provide when engaging with our business and SMS messaging program. For questions, contact us at studios@iwdwdco.com or text HELP to (513) 445-4426.

Information We Collect

We may collect the following personal information when you contact us, book a session, or opt in to our communications:

  • Full name

  • Mobile phone number

  • Email address

  • Details related to service inquiries, bookings, or sessions

How We Use Your Information

We use your information to respond to service and booking inquiries, provide scheduling confirmations, studio directions, and session-related communications, send transactional updates and notifications related to your services with IWDWD Co, and manage our ongoing business relationship with you. We do not use your information for unsolicited marketing.

SMS Messaging Program & Messaging Terms

By providing your mobile phone number and opting in, you consent to receive SMS messages from IWDWD Co. By opting in, you agree to receive SMS messages from IWDWD Co, including scheduling confirmations, studio directions, session-related communications, and transactional service updates.

  1. Our messaging program consists of standard notifications about customer purchases or relationships with our business, as well as general conversational messaging to answer questions and provide support to customers.

  2. To opt out of SMS messages at any time, reply STOP or UNSUBSCRIBE to (513) 445-4426. After opting out, you will receive a one-time confirmation message and will no longer receive SMS messages from us, except for that confirmation. To opt back in, simply sign up again as you did originally.

  3. For help with the messaging program, text HELP to the number from which you received messages, or contact us directly at studios@iwdwdco.com or (513) 445-4426.

  4. Carriers are not liable for delayed or undelivered messages.

  5. Message and data rates may apply for messages sent to or from us. Message frequency will vary based on communication needs. Contact your wireless provider with any questions about your text or data plan.

  6. For any questions regarding privacy, please refer to the rest of this Privacy Policy.

  7. For any questions regarding our full terms and conditions, refer to our Terms & Conditions

Opt-In: You may opt in by submitting your mobile phone number through our online contact or booking form, or by providing written consent at the point of service.

Data Sharing

  1. Customer data is not shared with third parties for promotional or marketing purposes.

  2. Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

  3. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Customer information is used solely for IWDWD Co's business operations and service-related communications.

  4. We do not sell, transfer, or disclose consumer personal data to external organizations under any circumstances, including with user consent, except as required by law.

Data Security

We maintain administrative, technical, and physical safeguards to prevent unauthorized access, use, or sharing of user data. If you believe your information has been compromised, contact us immediately at studios@iwdwdco.com.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. You may request deletion of your information at any time by contacting us directly.

Your Rights

You have the right to request access to the personal information we hold about you, request correction of any inaccurate information, and request deletion of your information. To exercise any of these rights, contact us using the information below.

Contact Us

If you have questions or concerns about this Privacy Policy, contact us at studios@iwdwdco.com or reply HELP to any message from us.

If We Die We Die Co LLC 401 Scott St, Floor 3 Covington, KY 41011 Phone: (513) 445-4426 Email: studios@iwdwdco.com Website: iwdwdco.com